We ship DDP (Delivery Duty Unpaid), thus our prices are not inclusive of local taxes & import duties. Therefore all Import Duties, Charges, local Tax, VAT needs to be born by the customer directly to DHL for the reciept of the product. We would not be liable for any delays in shipment that may arise due to the same.
It's easy to track your order by logging in to your account. Alternatively, log on to DHL.com or Posteitaliane.it and enter the tracking number that was sent to you via email.
We currently use DHL Express & Poste Italiane.
Each handmade product is carefully handled and packaged. Orders are processed quickly and usually dispatched within 1-2 business days.
Standard Delivery Times:
* Domestic Orders: 3-5 working days
* International Orders: 5-7 working days
We provide free express shipping on most products